At Profondex, we are committed to respecting and protecting the privacy of our employees, clients, vendors, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information, in compliance with applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), UK Data Protection Act 2018, and the California Consumer Privacy Act (CCPA).

 

1. Purpose

This Privacy Policy explains the collection, use, and management of personal information by Profondex to deliver requested services and information while maintaining the highest standards of privacy and security.

 

2. Data Collection and Use

We collect personal information to:

• Respond to career-related inquiries.
• Provide access to secure areas of our website.
• Facilitate participation in clinical trials or research activities.
• Deliver the services and information you request.

Information we may collect includes:

• Personal Details: Name, email address, phone number, address, job title.
• Technical Data: IP address, browser type, operating system, and access times.
• Clinical Data (where applicable): De-identified health information, year of birth, gender, medical history, and treatment details.

 

3. Legal Basis for Data Processing

We process personal information based on:

• Your explicit consent.
• The necessity of fulfilling a contractual obligation.
• Compliance with legal or regulatory requirements.
• Legitimate interests, provided they do not override your fundamental rights.

 

4. Data Sharing and Transfers

We may share data with:

• Clinical trial sponsors and authorized parties for research purposes.
• Regulatory authorities when required by law.
• Third-party service providers bound by contracts ensuring equivalent levels of data protection.

International Transfers: Personal data may be stored and processed in the U.S., Canada, and Germany. Data transfers are conducted in compliance with the EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF.

 

5. Your Rights

You have the right to:

• Access: Request access to your personal information.
• Rectify: Correct inaccuracies in your data.
• Delete: Request deletion of your data, subject to legal and contractual obligations.
• Object: Restrict or object to certain data processing activities.
• Withdraw Consent: Withdraw consent where applicable.

Requests can be directed to our Privacy Officer (contact details below).

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These small files collect information such as:

• Pages visited.
• Links followed.
• Browser type and preferences.

Cookie Management: You can adjust your browser settings to decline cookies. For detailed information on managing cookies, refer to your browser’s help documentation.

7. Data Security and Retention

We implement robust technical, physical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Data is retained only as long as necessary for its intended purpose or as required by law.

 

8. Complaints and Dispute Resolution

If you have concerns regarding your personal data, you may contact our Privacy Officer. Profondex is committed to resolving all complaints in compliance with applicable data privacy frameworks. For unresolved complaints, EU, UK, and Swiss residents can escalate concerns to JAMS Mediation, Arbitration, and ADR Services.

 

9. Children’s Privacy

Profondex does not knowingly collect personal information from children under the age of 16. If you believe we have collected such data, please contact us immediately for prompt removal.

 

10. Changes to This Policy

We periodically update this policy to reflect changes in privacy laws and internal practices. Updates will be posted with a revised effective date.

Contact Information

For inquiries, requests, or complaints regarding this Privacy Policy, please contact:

privacy@tracksassets.com